Insights

Ideas for a faster-moving risk environment.

Essays, deep dives and executive notes on adaptive compliance, AI, global regulation, financial crime, LGBTQ+ identity, diversity and leadership.

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Four connected bodies of work.

Start with the subject most relevant to the decision, audience or transformation in front of you.

Adaptive Compliance & AI

Govern intelligence, not only activity.

Continuous monitoring, model governance, AI authority and accountable automation.

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Global Payments & Financial Crime

Connect risk across products and borders.

KYC, sanctions, stablecoins, payment transparency and emerging financial-crime threats.

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Transformation at Scale

Turn platforms into durable capability.

Operating models, global teams, technology modernization, adoption and ownership.

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Leadership & Identity

Lead through accountability and uncertainty.

Executive identity, psychological safety, succession, escalation and difficult decisions.

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Perspectives

Short, sharp arguments.

Practical points of view designed to start discussion rather than end it.

Leadership & Identity · 8 min

The TSA Tray Test

A completely unscientific theory of ownership, over-functioning, leadership development and why I cannot leave an abandoned airport tray alone.

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Leadership & Identity · 8 min

It Was “Only” a Cat. I Wasn’t Okay.

What losing Bobby taught me about the absurdity of ranking grief—and the relief of being understood.

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Leadership & Identity · 17 min

Being Irish in America

What America taught me about ambition—and what Ireland taught me about perspective, humor, ice and never taking myself too seriously.

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Global Regulation · Operating Model · 12 min

One Global Standard Does Not Mean One Global Answer

How to accommodate local regulation and regional nuance without building a separate compliance program in every country—or a queue at headquarters.

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Leadership & Identity · 10 min

Being Funny at Work Wasn’t Always About Being Funny

Humor started as armor. Years later, it became a way to make serious work more human—and, occasionally, to make a regulator laugh.

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LGBTQ+ Leadership · Diversity · 15 min

Finding My Voice

The personal side of being a Chief Compliance Officer—growing up gay, learning to use my own executive voice and building teams where people feel safe enough to challenge, grow and lead.

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Financial Crime · DPRK · 9 min

The Code Is Real. The Identity Is Fake.

How North Korea’s IT-worker networks exploit legitimate remote work—and why payment platforms need living identity controls, connected intelligence and public-private partnership.

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White Paper · KYC · 14 min

Global Standards, Local Proof

Why the future of KYC must be upfront, risk-based and localized—with a detailed Europe–China evidence comparison and implementation model.

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White Paper · Agentic Commerce · KYC · 18 min

Know Your Agent

As AI agents begin to transact for customers, payments firms may need to govern not only identity, but delegated authority, mandate and real-time revocation.

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Global Regulation · 6 min

Global KYC Is Not a Translation Exercise

Global consistency requires common architecture and local intelligence—not one jurisdiction copied everywhere.

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AI & Technology · 7 min

What AI Agents Will Actually Change in Compliance

The greatest value lies in connecting signals, escalating uncertainty and directing human attention.

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Leadership · Previously Published

The Culture of Compliance: It’s Personal

Compliance culture is created when every employee understands their responsibility to act with integrity and protect customers.

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New leadership series

The personal side of senior accountability.

Candid lessons on decisions, dependence, escalation and the moments when leadership is least comfortable.

Leadership · 01

The Loneliness of Senior Accountability

The decision may be shared. The accountability rarely is.

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Leadership · 02

The Vendor Decision I Got Wrong

The demo worked. My assumptions did not.

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Leadership · 03

Your Leaders Should Eventually Stop Needing You

If every important decision still comes back to you, you have built dependence—not leadership.

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Leadership · 04

Why Escalation Is Evidence of a Healthy Culture

A quiet compliance organization is not necessarily a healthy one.

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Leadership · 05

A CCO Must Sometimes Be Comfortable Being Unpopular

Independence is tested when the answer matters.

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Deep dives

Technical, operational, practical.

Longer work connecting models, governance, regulation and organizational design.

Model governance

The Adaptive Compliance Maturity Model

Assess whether governance is reactive, periodic, continuously monitored, adaptive or intelligence-led.

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Operating model

How to Build a Global Compliance Organization Without Creating a Global Bottleneck

Centralize standards, distribute judgment and design clear mechanisms for escalation, learning and accountability.

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